From Monday 20 October the main route of access to the South Birmingham Urgent Treatment Centre (UTC) will be via NHS 111. People requiring urgent care should use NHS 111 by calling 111, visiting 111 online at 111.nhs.uk, or by using the NHS App.
If you need healthcare advice and you don’t know what to do, think NHS 111.
The NHS 111 service can assess and direct people to the most appropriate local service, including urgent treatment centres, GP practices, and consultations with a pharmacist. And, if needed, it can arrange a call back from a nurse, doctor or paramedic.
NHS 111 is a free, easy and convenient way to get help, at any age, for a wide range of non-life threatening health problems, 24 hours a day.
People who need help in another language can call 111 and ask for an interpreter, British Sign Language (BSL) users can contact 111 using the NHS 111 BSL interpreter service by visiting 111.nhs.uk, and text relay users can call 18001 111.
If you need medical help but you’re not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online at 111.nhs.uk or use the NHS App.